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Khun MarkKhun Mark

Privacy policy

Draft for review. This policy is a draft and has not yet been reviewed by a Thai lawyer.

Last updated: 7 November 2026

Dwell Phuket Co., Ltd., trading as Khun Mark.

Who we are

Dwell Phuket Co., Ltd. ("Khun Mark", "we", "us") is a property consultancy at CTM 205, Bandon Cherngtalay Road, Cherngtalay, Thalang, Phuket 83110, Thailand. We are the data controller for the personal data described here, under Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA"). Contact us about your data at mark@khunmark.com.

What we collect

  • Details you send us through a form, by email, WhatsApp, LINE or phone: your name, email address, phone number, the property or service you are asking about, your budget and dates, and anything else you choose to tell us.
  • Details needed for a transaction or tenancy, if you go ahead with one: for example passport details, addresses and payment details, which Thai law or the other party may require.
  • Technical details: when you send a form we record your IP address and the time you gave consent, to protect against spam and to show when you agreed. Our hosting provider also records your IP address, browser type and the pages requested when you visit, for security and to keep the site running.

We do not use advertising cookies. We do use Google Analytics, explained below, and you can switch it off. The site also stores a few settings in your own browser (your shortlist of homes, your chosen currency and language). These stay on your device and are not sent to us. To show prices in other currencies, your browser fetches exchange rates from a public rates service (open.er-api.com), which sees your IP address but no personal details. Property films come from YouTube and load only when you press play; YouTube then handles your data under its own privacy policy.

Google Analytics

We use Google Analytics, a service of Google LLC, to understand how visitors find and use this site: which pages are read, which homes are viewed, and when someone taps to call, email or message us. It sets cookies named _ga in your browser and sends Google your IP address, your device and browser details and the pages you visit. Google keeps this event data for two months and may process it outside Thailand. We use it to improve the site (our legitimate interests), never for advertising.

We also keep our own simple count of page visits and taps on our contact buttons, stored with Supabase. It records only the page, the kind of action, the page language and the country the visit came from: no cookie, no IP address and nothing that identifies you.

To switch Google Analytics off in this browser, use the button below. Your choice is remembered on this device and the Google Analytics cookies are removed.

How we use it and why

  • To answer your enquiry and arrange viewings, valuations or services you ask for (taking steps at your request before a contract, and performing a contract).
  • To prepare and carry out a sale, purchase, lease or management agreement (contract, and legal obligations such as Land Department and tax requirements).
  • To keep records and protect against fraud and misuse of the site (our legitimate interests).
  • To send you new listings or updates, only if you ask us to (your consent, which you can withdraw at any time).

We do not sell your personal data.

Who we share it with

  • Property owners, developers, landlords, buyers or tenants, and their representatives, where needed to progress the enquiry or transaction you asked about.
  • Lawyers, the local Land Office, banks and other professionals involved in a transaction, where you ask us to or the law requires it.
  • Service providers who process data for us under contract: Nimble Dingo, which builds and runs this website and its enquiry system and receives a copy of each enquiry to make sure it arrives; website hosting (Vercel); our enquiry database (Supabase); and email delivery (Resend). Some of these store data outside Thailand. Where data leaves Thailand we rely on the safeguards the PDPA allows, such as contractual protections.
  • Authorities, where the law requires it.

How long we keep it

We keep enquiry details for up to two years after our last contact with you, and transaction records for as long as Thai law requires (usually up to ten years). After that we delete or anonymise them.

Your rights

Under the PDPA you can ask to access your personal data, have a copy sent to you or another organisation, correct it, delete it, restrict or object to how we use it, and withdraw consent you have given. Email mark@khunmark.com and we will reply within 30 days. You can also complain to Thailand's Personal Data Protection Committee.

Security

We use reputable providers, encrypted connections and restricted access to keep your data safe. No system is completely secure, so please do not send passport copies or bank details by unencrypted email unless we ask you to.

Changes

We may update this policy. The date at the top shows the latest version.